sigh

[angelak1]

paid the bill about an hour ago- Still no service and no explanation-text and wifi are working - tried restarting the phone a few times

Any ideas?

Thx

[Phil_Adelphus]

@angelak1   Wifi is not a Public Mobile issue, or do you mean cellular data?  By texts do you mean SMS or something like iMessage?  It makes a difference to what is actually working, or not.

[fixin]

@angelak1 - Does my account still say "Unsubscribed" in Payments > Manage Subscription or in the app at Overview > Manage Subscription > Subscription renewal.

Does it say "Subscribed?"

[Handy1]

@angelak1  

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437