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my data does not work

PublicGoat
Good Citizen / Bon Citoyen

my data does not work

3 REPLIES 3

Timer
Mayor / Maire

@PublicGoat 

tried use browser from computer,and clear cache and cookies and use one page inPrivate mode,orsafari on private mode, To Login Page 

or call *611 press 3 and you need your 4 digit PIN and check it out data usage.

maybe you use all. and waiting for next cycle to be renewal data.

 

can you did rebooting device.

Dunkman
Oracle
Oracle

@PublicGoat 

More details would be helpful.

Did you data work before?  What about talk and text?

Do you see the data tracker in your self service account?

More details the better. 

 

dabr
Mayor / Maire

@PublicGoat   Is data enabled on your phone?  Also do you still have data left in your account? 

 

If yes to the questions, then first try rebooting or re-checking the APN settings.

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