07-17-2022 03:56 PM
Landline number port still isn't working after 4 business day plus weekend. wont let me log on for ticket
Solved! Go to Solution.
07-17-2022 03:59 PM - edited 07-17-2022 03:59 PM
@help409 in fact , port from landlines could take up to 7 business days. There is a porting support group to call and talk to live person. I will message you the number, check your Community Inbox on top rigjt
07-17-2022 03:58 PM
@help409hi it doesnt usually take that long
contact a cs agent to get your account reset
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
07-17-2022 03:57 PM
@help409 many have problem open ticket with Chabot, just message Support
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
