Wrongly delivered plan

[raiman]

have subscribed a highly advertised public plan $29 for 20gb monthly. I have received the sim but not inserted due to following 

• After making a  three months charges payment to avail the discount the default setting went to $75/ 60GB  monthly plan with out my consent 
• Please do rectify the mistake befor

[Frugal]

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@softech wrote:

@raiman there are 2 options for this plan $39 for 30ndays for $24/30 days with a 90 days subscription (you need to pay $75 upfront for the 90 days).  You picked the wrong one.  But easy fix for PM, please message PM support to sort it out 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

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@raiman  to be clear the two options for this plan are . $29 20GB 30 days or $25/30 days with a 90 day subscription ( but you need to pay $75 upfront and get 60GB to use over 90 days ) but as mentioned above support can sort it out for you .

[softech]

@raiman there are 2 options for this plan $29 for 30 days for $24/30 days with a 90 days subscription (you need to pay $75 upfront for the 90 days).  You picked the wrong one.  But easy fix for PM, please message PM support to sort it out 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there           

[Sansan]

@raiman if you think there is an error with your plan, use the chatbot to submit a ticket for public mobile to correct. In your app use the support section or the orange bubble. Type customer service agent. 

Or use this link.

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

[Handy1]

@raiman  Truth be told that’s better deal then 20GB for $29 you save $12 over the 90 days . But you can ask support if they can fix it for you . if you really rather pay $4 more for each 30 days 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[raiman]

have subscribed a highly advertised public plan $29 for 20gb monthly. I have received the sim but not inserted due to following 

• After making a payment of three months charges to avail the discount the default setting went to $75/ 60GB  monthly plan with out my consent 
• Please do rectify the mistake befor