Unable to log into new account

[emcjacks]

Hi, 

I registered for an account the other day and signed up for service, but since then I have been unable to log into my account or reset my password. I receive emails to the same address I'm entering in. Can I get some help from the moderators: @Shazia_K @Kalla_A @Mary_M? Thanks!

[Shazia_K]

Hello @emcjacks, 

Welcome to Public Mobile, 

I'm sorry to hear about the activation glitch 

I was able to quickly fix things for you, can you insert your SIM card in your phone and test your service? 

Please also create your self-serve account here https://selfserve.publicmobile.ca/self-registration/

Let me know how it goes.

Thanks,

Shazia

[JaK]

Hi  @emcjacks;

Kalla_A has retired, but we have a new moderator @Saray_O. One of the three should be back online and able to help you shortly.