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Lost access to Public Mobile account

1ame
Great Neighbour / Super Voisin

Lost access to Public Mobile account and cannot access email, not sure what password was used.

 

I do have

-the name of the email

 -the phone number

-card used and amount paid

-I think I have the pin

Do Not have DoB, username etc. as it was all random

Any help is appreciated, thanks 

2 REPLIES 2

softech
Oracle
Oracle

@1ame 

you will need support to help.  Please message them:

       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there       

TheSterlinger
Deputy Mayor / Adjoint au Maire

@1ame 
You can submit a ticket to a Public Mobile CS agent using either the chat bot or a direct link. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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After you send your message click your avatar and click messages to see any responses (for mobile). If you are on desktop then click the envelope icon.

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