I cannot access my account page to make changes such as Cancel Auto Pay, or just cancel in General.
When I log in it says Good Afternoon Followed by Let's Complete your activation. I click Resume Activation
https://myaccount.publicmobile.ca/en/account/pre-activation
It says Last Step - Activate Your SIM.
which in this case it is an ESIM.
I tried using the QR Code on the Iphones scan QR code. it gives errors saying unable to complete.
There is an option to enter the information Manually but PM does not provide these.
I downloaded and installed the app, it says Welcome Back, let's complete your activation.
Activate your Subscription:
And then says ESIM Not installed. I click get support and it basically goes nowhere. I tried to create a ticket, nothing happens.
If it just stays stuck on the activation screen and nothing happens, and I tried all I could from my side, its just going to stay like this forever? Does it time out eventually? Or will Public Mobile just not care, and charge me again in 30 days despite never having any success activating, with no option to cancel because the page loops and does not go to any other submenu.
Which I feel is completely wrong. Since when do we pay for something we cannot cancel by default, or otherwise.
