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USA roaming data not working in Boston

johnseecg
Good Citizen / Bon Citoyen

Hi, I have just arrived in Boston today and i purchased 250MB of data together with talk and text.  While talk and text is working fine, I cannot get any data to work. HELP!!

5 REPLIES 5

johnseecg
Good Citizen / Bon Citoyen

Oh, I feel stupid.  I had the roaming data on but forgot to turn data on.  My bad.  Things are working now.

johnseecg
Good Citizen / Bon Citoyen

Hi ShawnC13,

Yes, my phone and texting are both working.  Just no data.  I will try to PM

a moderator.  From what I have seen on this forum, this does not seem to be

a unique situation.  Thanks for commenting.

@johnseecg, is your phone and texting working?  It is a two step process to purchase the addon.  The first step just puts money into available funds you then need to go and "re-purchase" your addon.  If you have done the two step process and it still isn't working.

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

johnseecg
Good Citizen / Bon Citoyen

Yes.  And the apn seems to be correct from what I have seen on other posts.  I have also turned my phone off and on multiple times.  No luck.

ShawnC13
Oracle
Oracle

@johnseecg, do you have data roaming turned on in your phone settings?

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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