Regarding one-time BONUS $10 credit!

[Pm987]

it has been 7 days and i still do not see the $10.00 bonus credit for activating my new account. What now?

[hTideGnow]

HI @Pm987 

credit usually add within couple days.  But you already waited 7 days, it make sense to ask support agent.  

I suggest you to just submit by message and include a screenshot of the email,  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Pm987]

even though i was not a referral, i received an email from public mobile that if i activated my account

by 09 May (which i did comply) that i woud receive "bonus" credit of $10.00

[computergeek541]

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@Pm987 wrote:

it has been 7 days and i still do not see the $10.00 bonus credit for activating my new account. What now?

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Unfortunately, there is no $10 bonus credit for customers who simply activate a new account.  For the $10 credit, the customer must have been referred.  Was a referral code used?

[softech]

@Pm987 you are the new subscriber who just joined?? the $10 should be showing as Available Funds on My Account. Try login again using Incognito mode to avoid cache problem 

if same, please open ticket with PM support :https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there