cancel
Showing results for 
Search instead for 
Did you mean: 

Re: Important Update: eSIM QR Code Now Included in Activation Summary Emails

Jena2
Great Neighbour / Super Voisin

Can I get  the email resent with this QRCode?

4 REPLIES 4

Jena2
Great Neighbour / Super Voisin

Thanks, I have already figured it out. 

leyu0330
Great Neighbour / Super Voisin

Go to you mobile app: 

go to:

My Account Tab

click the plus sign icon (left side and just above the my account tab)

Go to Subscription & Add-Ons

Scroll down to the bottom

Select Shop: SIM Card Now

Jena2
Great Neighbour / Super Voisin

I have been using my eSIM for 6weeks, I am a relatively new customer. I converted my physical sim to eSIM. How do I go about getting a new eSIM. 

hTideGnow
Mayor / Maire

HI @Jena2 

if new activation, yes, just message support agent.  please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437  

But if you are existing customers and used eSIM for sometimes, and just changing phone or deleted esim for any reason, you need to pay $5 to rebuy esim

Need Help? Let's chat.