No Active Plan on My Account

[mdl_info]

Hello

When I try to make a phone call, I get a message that there is no active plan on my account. My credit card was compromised and I had to enter a new card - so maybe this has caused the break in service.  I am fully paid up and the new card is on file - and I still cannot make calls.

Can you please let me know if I should do anything else to regain service?

Thanks
Mark

[mdl_info]

Thanks - rebooting did the trick - it's like my phone had to re-initialize the service.

[Handy1]

@mdl_info  Maybe try to reboot the phone , and are you putting a 1 in front of the contact