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New Canada US Promo Plan $34.00

irena01
Great Neighbour / Super Voisin

Applied for Canada -US Plan @$34. with 50gb indicated to take effect at the renewal time, Just check my plan and the plan was not added. this also happened to my sons plan.

4 REPLIES 4

irena01
Great Neighbour / Super Voisin

I was working on this from computer and not phone app, thanks

Hi @irena01 

Should look like this. If you haven't updated the phone app yet, please do so. It's MUCH better.

Chalupa_Batman_0-1711385805732.png

 

irena01
Great Neighbour / Super Voisin

Don't have Manage Subscription only shows current subscription.

Chalupa_Batman
Mayor / Maire

Hey @irena01 

If you open the new app, first page you'll be on is the Subscription tab. You'll see Manage Subscription. Tap on that and it should show there. If you don't see it there, then you may wish to contact a CS Agent at the bottom right corner of the page. Looks like a little "chat" bubble. 

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