3 weeks ago - last edited Thursday by Dunkman
Have opened tickets before to get help with a PM agent but this is the first time the agent wanted my full name, address, phone number and eSIM number in order to identify my account. Should I be worried about giving my eSIM number out along with my phone number? Sorry if this is a dumb question.
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3 weeks ago
@Wdee - Yes, that is needed to verify your account.
Only give that information if the person is "CS_Agent"