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How to subscribe... only via the APP?

thisdoesnotwork
Great Neighbour / Super Voisin

Hello,

I just to make sure I understand this correctly : I can only sign-up for a plan via the App? There no longer are Public Mobile kiosks in my area.

I attempted to sign-up from the web, and I am stuck (tried different browser and computers) at this page which Public Mobile cannot reset to allow me to complete the process :

We encountered an error processing your request.

This may be due to a system error, please go back to the previous page and try again. (Error Code: XXX)

Thanks!

3 REPLIES 3

thisdoesnotwork
Great Neighbour / Super Voisin

Well, I guess I need to switch to another provider. Thanks all for you answers!

Meow
Mayor / Maire

Yes, you need app to subscribe. As I understand app is required for one of the last steps of signing up.

fixin1
Deputy Mayor / Adjoint au Maire

@thisdoesnotwork - Error code XXX means that you need to use the app.

App is also required for activation.

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