@7klue try to get the access back first
Did you try the Reset Password link? You can try to put in the phone number for password reset (NEW on this version of My Account)
https://myaccount.publicmobile.ca/en/forgot-password
If that fails, then you can contact PM Support to have them help:
1. For faster response (2-48 hours), Click on the bubble in the lower right to request CS Agent assistance, or use this direct link: https://publicmobile.ca/chatbot.
**Start with typing "Forgot Login Information", click "Contact Us", click "Click here to submit a ticket".
2. Or Send a private message to the CS Agent here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened. CS Agent will reply you there
