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I purchased the 15 day US add on plan - used all my data before heading home so I added an ala carte 3 GB  which has been charged to my credit card and shows up on my account however I am not able to use the data. It’s as if I am not connected. I tri...

My mother in law has a Canada us plan (just got it) she isn’t able to receive msgs. And received this notice. What setting does she need to enable so that she is properly connected?  

Hi - I am traveling to the us for a two week period in February. I originally thought to add the roaming add on but would prefer access to 4G data that the Canada/us plan offers  I would switch back to a regular plan upon my return. I have a very nic...