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SynnSalvator · 02-18-2024

Hello,I've previously used the site(s) recommended to check bands but found out my apparent perfect current phone actually isn't so perfect with public (Telus store purchased moto edge+). Because of this I'm kind of leery and figured I'd ask here inc...

SynnSalvator · 10-28-2023

Ok, how do we reply to a ticket? I know there was a reply button before but I can't find one anywhere anymore. I even tried the check the box and clicking reply to checked method but the new window says item not found. Update: I have no options to do...

SynnSalvator · 02-27-2020

Anyone else receive a pm text saying the payment is due way earlier than it should be? I paid my plan not to long ago but the text I just got today says it's due on the March 1st. Self serve is showing the due date mid March though.This has got my an...

SynnSalvator · 09-09-2016

I am currently looking at purchasing a moto g play (XT1607) as my phone just completely died on me. I am wondering if it is compatible with public mobile. Would anyone happen to know if this phone is usable? If so, would I have to do anything to the ...

SynnSalvator · 10-28-2023

3 browsers tried, phone and laptop and not one will allow me to reply here or reply to a already on going support ticket. All I can do is create new tickets or new community posts.I click the reply button in here and it just refreshes the page. In my...

SynnSalvator · 11-01-2022

Did you click the 4g plans then scroll and click on the yellow arrow that is below the plan box? It cycles through the plans and there is 2 $40. The 5gb $40 is first and if you click the arrow again it should show the new 15gb $40 one. Then click to ...

SynnSalvator · 11-01-2022

Buy a new sim, log into his account then click, Profile, edit account info and you should see where it says New Sim Card Number. Enter the new card number there save and it should start working instantly. Same number!

SynnSalvator · 10-06-2021

I haven't seen/heard anything about a outage. I've been having the same issues for 3 days, today being the worse day for it. I know of seven others on public from here to Toronto having the same issues. I am located in Hamilton Ontario.

SynnSalvator · 09-02-2021

It has been said multiple times on many different posts that there is a huge BC and AB network issue with Telus and Bell. Also more recently some in Ontario seem to be having spotty network issues also. They are working on it to fix this problem.

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Compatibility: Moto Edge 2023

Replying to tickets

PM Text pay due date wrong?

Moto G Play Compatible?

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Re: Plan $40 monthly 5GB, will start in 10 days, now better promotion 15GB, how to switch?

Re: Sim card

Re: Outage ?

Re: No service ,, account paid and up to date