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Upgrade error

Judyg206
Great Neighbour / Super Voisin

I have two phones and I upgraded the wrong number today. How can I reverse this error.

2 REPLIES 2

hTideGnow
Mayor / Maire

@Judyg206 

support agent can help.  please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Judyg206  

submit ticket with support . using the chat bubble bottom right of screen 

Handy1_0-1715960943197.jpeg

 

If that doesn’t work you can always send  direct  private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

 

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