11-21-2016 11:09 PM - edited 01-05-2022 12:48 AM
12-06-2016 10:19 AM
Hi @Andrewnadarajah,
I'm really sorry about this 😞
If you're still unable to receive calls, could you send me this info via private message?
- the number you wanted to port (if applicable)
- your old service provider account number (if applicable)
- your Public Mobile SIM card number or account number
Thank you!
11-21-2016 11:53 PM
11-21-2016 11:44 PM
What providers are you coming from. there have been multiple posts on here of people putting in porting requests and some seem like the errors might have been on their old providers part
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *
11-21-2016 11:39 PM
I'm also having the same issue. I've switched on the 18th and still public mobile hasn't fixed the issue for me. 😞
11-21-2016 11:15 PM
What provider did you come from and is that SIM still working. If it is put it back in and use it until the number porting is completed fully
* I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *