Transfer Re-initiate

[Henry1234]

Hello,

I transfer from freedom mobile to public today. I received the message from freedom to reply YES within 90 minutes to the message if I want to finish the transfer. If I don't reply within 90 minutes, the transfer will be canceled. 

I failed to reply within 90 mins. How can I reinitiate the transfer?

[hTideGnow · Accepted solution]

hi @Henry1234 

 PM porting support team can help to reinitiate the trasnfer.  I have sent you the porting support team number.  Please check your Community inbox (envelope on top right), check for the number and call