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Switched SIM chip to a different phone and I cannot get data or text/calls to work outside of wifi

mjulian12345
Great Neighbour / Super Voisin

I switched phones and using same SIM Chip, tried to set APN settings but i seem to only be able to text one person. the rest of my texts just say to try resending and gives me an error. Can someone please help I need this phone for my business.

5 REPLIES 5

mjulian12345
Great Neighbour / Super Voisin

this phone is not an s7 either is a note 9p 🙂

mjulian12345
Great Neighbour / Super Voisin

already did this but tried doing it again and still nothing. also... apn enable disable is greyed out

@mjulian12345 again, S7 is properly one of those affected phones

You can try also: 

go to the APN screen, delete the current APN profile.  Then Add new profile and add according to this, please note case-sensivitve and do not add extra spaces.  Reboot and confirm the new profile is the only one there and active

APN: sp.mb.com
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
         or    default,mms,agps,supl,fota,hipri
           (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
                or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D

mjulian12345
Great Neighbour / Super Voisin

Works perfect in other phone. Its a Note 9p.Sadly I have done the network reset a few times

sim works fine in other phone as well. looks to be an apn setting issue but i may be wrong

 

softech
Oracle
Oracle

@mjulian12345 

does it work if you put the sim back to the old phone?

and what model of phone is that?  I wonder if it is a device issue.  Try clicking Reset All networks

also, try putting the sim back to the old phone as well as try on other phone

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