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Stop my business name showing when I make personal call

Briancars1
Great Neighbour / Super Voisin

How do I stop my business name shaowing when I make a call.? This recently in the last few weeks started but not before.

3 REPLIES 3

Korth
Mayor / Maire

@Briancars1 

 

How would Public Mobile even know your business name?

softech
Oracle
Oracle

@Briancars1 

PM does not send any name info for caller ID

  PM only sends the number.  People get your Name either because they have your contact setup or some 3rd party caller ID lookup services.  

 

In your case, likely it is those 3rd party name lookup services   you have to reach out to them individually and check the process to update it with your business name.  But there are many .  Hiya is one that partners  with Samsung

TrueCaller is another popular one

 

there are more

https://sourceforge.net/software/caller-id/canada/


@Briancars1 wrote:

How do I stop my business name shaowing when I make a call.? This recently in the last few weeks started but not before.


This isn't a Public Mobile issue as Public Mobile does not broadcast any informaiton about your name or company for outgoing phone calls.  The people you are calling likely have software installed that uses an internet database to store such informaiton.  You'll have to contact the company who maintains that database to have your company name removed.

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