Porting from Bell pre-paid

[bigfoot]

Hi mods,

I ported my the number from my Bell prepaid account a few days ago and I still cannot receive calls. I emailed the customer service/support and still hasn't got a reply. It is causing a lot of inconvenience so I decided to change my number, but the "change my number" page always gives the error "number change failed". What can I do? Can you please help? Thanks!

[bigfoot]

Thanks! However, it's been 2 weeks since I sent the private message and there's no response yet. Come on PM!

[Luddite]

Follow this procedure

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

DO NOT cancel your Bell plan, just keep using the Bell SIM.