cancel
Showing results for 
Search instead for 
Did you mean: 

No response after issuing a ticket

IS4
Great Neighbour / Super Voisin

Hi, my account was on auto pay yet my Public mobile number stopped working. I'd like to reactivate it with the same number as I have the number registered in a few places. I have issued a couple of tickets, however, I haven't received a response from the agent. Any help or ideas would be much appreciated. Thanks very much!

2 REPLIES 2

Rastin
Great Citizen / Super Citoyen

Have you gotten a new visa? If so you may need to enter the new number fron it. There been a long wait lately my last ticket was around 30 hours

hTideGnow
Mayor / Maire

hi @IS4 

did you check your Community inbox?
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

they usually reply within 2 to 4 hours, so, if no reply, message them again      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Need Help? Let's chat.