LG G5 LTE not working - coming from Wind

[forevergone]

Hey all, similar to this thread here:

http://productioncommunity.publicmobile.ca/t5/Discussions/LTE-Not-working-Galaxy-S6-edge-from-Wind/t...

I have a LG G5 with LTE bands locked out. The phone is unlocked but I'm stuck on 4G. Does anyone know how to activate the LTE bands for this phone?

[SRS]

I had to enter in the apn information on my daughters LG G5 from wind to get it to connect properly, after that all was fine.

[ckl]

@forevergone

Just to make sure the phone is fully functional, could you make a voice call to see if that works, then reboot the phone to see if the LTE setting sticks?

[Rockdaddy22]

Ok thanks 🙂

[forevergone]

@Rockdaddy22 - No 4G and LTE isn't the same.

@hummuschips - I was getting 12 down/2 up now I'm getting 31 down/12 up

@jordanharris01 - Thanks for the tips. That code didn't work. I posted the solution above. 

[jordanharris01]

Also, try typing this into the dialer: 277634#*# then navigate through:

Field test, Model Settings, Network Mode/LTE Band Selection and see what it says.

Do you mean the band itself is locked and restricted from use?

[forevergone]

Nvm I figured it out. For those who are having the same problem:

Enter this code: *#546368#*XXX# in your dialer where XXX is the phone model number. (I.e. if you have an H831, replace XXX with 831)

Go to Field Test > Modem Settings > LTE Band Selection > and Choose a band. I am using Band 2 and it works with 4/5 bars of LTE instead of 4G. I get 35mbps down/21mbps UP.

Hope this helps!

[hummuschips]

Can you do a speed test to see what speeds you are getting?  Use the speedtest.net app

[Rockdaddy22]

Isn't 4G LTE?