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Dropped calls, bad reception, can’t text

SaraB2024
Great Neighbour / Super Voisin

Dropped calls, bad reception, can’t text. Contacted agent via chat and advised to create online ticket but website won’t allow it

2 REPLIES 2

BKNS27
Mayor / Maire

@SaraB2024 

Click on Chat bubble and type in Submit a Ticket. 

hTideGnow
Mayor / Maire

HI @SaraB2024 

new activation? 

sms is a know issue for new activation, ask support agent to help

 

Please submit a ticket with CS Agent  by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

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