Adding referral code after activation

[AmSarhan]

I referred my daughter to Public Mobile, but she cannot add the referral code. She was a public mobile member before the she switched to Virgin but I was able to convince her to return to Public. 

My question now is how can she add my referral code? 

Thanks you,

Ammar

[AmSarhan]

Thank you.

[computergeek541]

---

@AmSarhan wrote:

I referred my daughter to Public Mobile, but she cannot add the referral code. She was a public mobile member before the she switched to Virgin but I was able to convince her to return to Public. 

My question now is how can she add my referral code? 

---

 Your daughter will need to contact Public Mobile using the chatbot at 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the chatbot gives an error message while trying to open a ticket, your daughter will need to send a private message to CS_Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[hTideGnow · Accepted solution]

hi @AmSarhan 

so, your daughter just back to PM?

she can have the code added back, just ask PM agent to help.   please submit a ticket with CS Agent here:
       https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437