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For the THIRD time since November, we are unable to make or receive phone calls while in the US.  Last two times we didn't have any service at all.  This time we didn't purchase US add-on, we we have changed to the new US/Canada plan so should have p...

Bought US 15_day bundle for my phone and my wife's phone.  Been in US since Monday.  I have NO service.  I had text and email yesterday for the first time.  Nothing today.  My wife can't make phone calls at all, she can only text.  This is ridiculous...