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TP0703 · 01-18-2017

Hi, I have an account that I intentionally have on suspended status.The user (my family member) is currently out of Canada and is planning to come back after a few months, so he asked me to just not pay for the next cycle and have it suspended..and w...

TP0703 · 11-24-2016

@Shazia_K I PMed you earlier this morning regarding this issue and now after 5 days I need this fixed ASAP:Saturday night - ported from KoodoSunday night - I PMed mods (including Shazia) and opened an email support ticket.Monday - no update, no respo...

TP0703 · 07-14-2017

That's my question now too.I have a family who only uses talk & text, but occasional data.However when she does use the data, she wants LTE speed.

TP0703 · 01-18-2017

@Saray_O Thank you Saray!I have read your message, thanks for your prompt help.

TP0703 · 01-18-2017

@Shazia_K Hi Shazia,I have sent a PM to you..please check and help me. ThanksTerry

TP0703 · 01-18-2017

@MoreYummy wrote:Deactivation in PM is when they simply delete your account. However it should be 90 days after the current plan expires and no payment. So your email is wrong. Wait for official to clarify or change for you.Yeah, just like WearyS...

TP0703 · 01-18-2017

@WearySky wrote:It sounds like a bug. If you can still login to your account and make a payment, your account hasn't been deactivated yet. But, as always, your best bet is to PM one of the mods just to make 100% sure. For example, @Shazia_K (doesn...

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Account deactivation period

Was told it would take 72 hours for port, still no change 5 days.

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