Just a new idea !!!!
When new user sign up they don't know much about public mobile and about the process some users join public mobile by referral some just join by searching plans or clicking on web adds.
Those who join by referral they usually gets helped out pretty quick since they have a referral they can ask the person who asked them to join public mobile
But who new to public mobile and doesn't know much about wireless services I suggest when they activate their sim card self serve should be easy any helpful if they add few basic add-on for how to setup phone apn setting how to port their number what's requires porting mms setting also some users doesn't know if locked phone works with public mobile other then telus or koodo that would be awesome if public mobile work out with third party and add a option to let user unlock their network locked phone so they don't have to panic of hunt for unlocking also not all bee user know how community forum works by adding these small solution in self serve will help lots of new or even existing users who are not familiar with wireless system.
