Community

hwm · ‎06-20-2017

Tried to port a 647 number into the account, but it keeps saying we are experiencing difficulties in processing this request. please contact public mobile for additional assitance.

Samianauman · ‎06-20-2017

If you can't port 647 number then only mod team can help you out. As other op mentioned send a private msg. They will help you out.

** I am not a Mod, please do not include any private info in a private message to me.**

dan_d · ‎06-20-2017

Another user had a similar post recently. The best solution is to contatact a moderator via private message and they will get back to you.

Make sure you include in the PM:

Public mobile account email address
Public mobile SIM card number
Explanation of what happened

Link for how to contact a moderator

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updiated-Contacting-our-Community-Moder...