how do I find customer support?

[thecowdoctor]

trying to subscribe..port request did not go through..now cant contact customer support to te;ll them to send request again.

What is their "address" on this group. CS_Agent does not work

Thanks

marg

[sigdog]

I needed support recently and it was a PITA to find but once I did, the response was quick and helpful. I used Chatbot to "Submit a Customer Support Ticket" followed the link and everything went smoothly from there... good luck. (Clear cache if you get any page not found errors)

[thecowdoctor]

tried the number...not too useful...was for koodoo.  Could not reach live person. Thanks

[thecowdoctor]

that is what I have been doing..goes to error 404 or forbidden access.

Is customer support down??

Marg

[hTideGnow]

HI @thecowdoctor 

For Customer support, please submit a ticket with CS Agent using this Chatbot link:  https://widget.telus.tiia.ai/publicmobile/publicmobile.html  Type the question "Submit ticket", Then click the following in order: "Contact Us" ,  "Other",  "Log In".  
If any issue with ticket submission, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437   

[Hollister]

@thecowdoctor 

Check your message. I will pm you number to call.