Trying to sign up for a subscription, getting an error

[Buck24]

Hello, This messsage is for @CS_Agent ,

I'm trying to sign up for your service, but when I click on Continue set up, I get an error page Error XXX.  When I try adding the plan I desire and log in, it asks me to continue my application, and then I receive the error again.  It seems to be looping back to the same error no matter what I do? Help please.

[Sansan]

@Buck24 are you signing up with the Public Mobile App? This is mandatory.