Reset password not working

[Vestina123]

I have the same problems and I tried 10 times but still not work,please let me know how to make it work.

[Luddite]

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@maliwrote:

I cant reset my password it keeps locking me out. where can i send a "private message"?

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Click this: message to moderators to send a private message to the moderator team with your phone number, account PIN, and an explanation. Moderator hours are: Monday - Friday 9AM (ET) - 9PM (ET); Saturday - Sunday 9AM (ET) - 7:30PM (ET).

[mali]

I cant reset my password it keeps locking me out. where can i send a "private message"?

[Mary_M]

Good morning @Vestina123,

Thank you for taking the time to reach out to us and post on our community!

Oh no! It seems like you need some help resetting your self-serve password in order to regain access. We can most definitely help you out with this, can you please send us a private message including your details?

Let's keep the conversation going 🙂

Mary