08-29-2018 11:15 AM - edited 01-05-2022 01:34 AM
I sent one message regarding porting number. yesterday, and I sent a new pm this morning. But it is still no reponse from the MOD team. It seems porting partially worked. Can make a phone call but can't receive a phone call. I will lose my number if it didn't port successfully today. Can any teammember check the private message please.
08-29-2018 12:39 PM
Hey @williamd,
thank you so much for your patience!
I just want to let you know that we have received your message - we'll get back to you as soon as we can.
Respectfully,
Mary
08-29-2018 11:43 AM
@williamd, if you have already messaged the moderators, please don't send multiple messages for the same thing. All you will do is add to their queue and further delay responses by adding to the apparent backlog.
08-29-2018 11:28 AM
@williamd mods are replying 24-48 hours. Best to ensure your old provider is active to complete the port.
Not really sure why you say you will lose your number .also make sure you sent the mods the porting details name on account and account number.