06-08-2018 11:54 PM - edited 01-05-2022 04:53 AM
06-08-2018 11:58 PM
Hi @pvouitsis, If you need to change the email address on your self serve portal & the one directly tied to your phone account, you should contact the moderator via private message. They will change both at the same time, and advise you to change the password. If you would like to change the password for your community account, you can do that through the setting option.
Just make sure that the email on your phone account is the same as the one for your community account, so that your community rewards are transfered to your phone account.
Click here to send the moderator team a private message. Their hours are: Mon-Fri 9AM-9PM(EST) & Sat/Sun 9AM-7:30PM(EST)
You can find information regarding the moderator team by following this link.
06-08-2018 11:58 PM
You will need to send a private message to a Moderator_Team, they will help to resolve your problem!
Here is the link: click here
In your message, please provide your name, Public Mobile account number or phone number and PIN.
Good luck!
Contact Support hours of operation:
Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:30PM (EDT)