Accidentlly Subscripted add-on by points

[Pingtian]

A few days ago, I accidentally subscripted a 3G-US roaming add-on for 15 days by points. I didn't use any data on this add-on. Now, there are 7 days left. Can I get the points back or change to another add-on? Can any customer support or technician see this post to help me about this? Thank you

[Pingtian]

This issue was solved. I have credit on my account now. Thanks for the help of Alice-CSA team, @Sansan @computergeek541 🙂

[Pingtian]

Thank you Sansan, I have sent a message to the agent. Hope they can change another add-on for me. 

[Sansan]

Typically no refunds but try and ask a the link below. 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437