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My son has been unable to use his phone for a few weeks.It says Enter PUK on one screen (what is PUK?)and SOS only where Public Mobile is.  He doesn't know what he did to get put in PM jail How do we get outta jail?

Hello, my daughter is having trouble getting into her account.  We can't seem to reset password. Also would like to change her email address.  HELP!

I am the executor of my fathers will and I am locked out of his phone plan. I have been trying weekly for about a month.  The credit card attached to it isn't being cancelled. I have his pin and access to his email to reset (as well as Will showing e...