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rgutter · 05-02-2021

I received a text today saying I had only 10 minutes remaining on my plan. Which made no sense. I'm set up for auto-renewal AND the renewal date is set for tomorrow. AND I'm sitting on over 1600 minutes of available time. Had no time to investigate a...

rgutter · 03-12-2019

I know there are a number of topics on this particular issue. I've read them all. I'm hoping that someone here can help as I expect I'm entering a well-travelled sequence of delays. 1. I just started and activated a new PM account with a new (meant t...

rgutter · 11-29-2018

I bought a JETHRO SC330v2 phone for my technologically challenged brother and signed him up with PM. He's been a happy user for almost a month. But today he called to say he's been staring at "SIM CARD UPDATING" message for hours. Google-searched and...

rgutter · 05-03-2021

@Anonymous Right, it's being cut-off that's was the real anomaly.

rgutter · 05-03-2021

@darlicious Yes, service has been restored. I probably should have tested it last night after I re-entered my c/c information, but didn't. This morning (my normal renewal date) I received the expected text messages after my card was debited, and all'...

rgutter · 05-03-2021

@barndoor I'd wondered about that too. Had my card expired and been updated awhile ago w/out my remembering to update it for PM? Possible I suppose, but I've never seen a vendor simply delete a card, nor would I expect one to try to debit it a day be...

rgutter · 05-03-2021

@z10user4, @darlicious Thanks. I appreciate your responses. But I don't think my experience today fits into the category you're both alluding to. I recall getting "the warning" a couple of times many years ago, and learned (probably through here) n...

rgutter · 03-13-2019

One of the mods - Katherine - responded this morning and then resubmitted the port request, this time including the phone's IMEI. I received a success text shortly afterword, and all's good. Likely this implies that when a SpeakOut number is being p...

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Plan expired?

Porting a number from SpeakOut

Stuck at "SIM CARD UPDATING" message

Re: Plan expired?

Re: Plan expired?

Re: Plan expired?

Re: Plan expired?

Re: Porting a number from SpeakOut [Solved]