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kind of why I wanted it settled before that time comes :).  thank you for your help 

can I still port over the number if the account gets suspended?

email is *********@hotmail.com can you please send my account info so I can port over my number before oct 3rd

how about you send me a p.m on my email providing my info so I can transfer the number because it seems like getting access to my account wont happen before the 4th of oct

I am simply trying to get my account password reset. this is why human to human interaction is better for customer service vs this method.  honestly I'm trying to get my account number so I can leave you guys, your customer service does not work for ...