Hello! I've signed up for a plan and ported my number but don't have service. I originally had an esim set up and that didn't work, so I entered a physical sim card number in the app. How do I go about activating this physical sim? Thank you!
I downloaded the app and started the process of activating my esim but received an error "SUBSCRIPTION NOT ACTIVATED Something didn't go right while activating your subscription. Click below to contact a customer support agent." I am unable to get th...
Thank you for this information. I did switch it in the app. Should my service automatically work after that? I just recently ported and could not activate via esim which is why I tried a physical sim but that isn't working either.I've tried multiple ...
@softech Thank you for taking the time to reply. Unfortunately when I log-out and reopen the app, the error message still appears. I don't see the "confirm full access prompt"
