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Lottielu · 02-07-2024

Hi can someone help advise please. I signed up on January 6th 2024 for $24/4GB boxing day week promotion. Part of the promotion was get your 3rd month free. (See screenshot) However I just received the invoice for my March subscription and it shows f...

Lottielu · 01-07-2024

Hi I’m a new customer and I signed up yesterday. Unfortunately my eSim card is no where to be found and my Bell SIM card has now been deactivated. I put in an agent request enquiry for help. Anyone know how long it takes for someone to reach out? I’...

Lottielu · 02-07-2024

Thanks for the prompt reply. This sounds feasible I will wait it out until the renewal date nears and trust the process will take place as you described. Cheers

Lottielu · 01-07-2024

This has been resolved. I am finally up and connected. Long process but got there in the end. I feel it should be smooth sailing now. Thanks everyone!

Lottielu · 01-07-2024

When I googled “What are the hours for Public Mobile support?” this is what I found:Contacting a Customer Support AgentYou can submit a ticket at any time, and one of our CSAs will respond during operational hours (Monday to Sunday: 9 AM to 10 PM EST...

Lottielu · 01-07-2024

Yes I did exactly that thanks again for your help. It’s a waiting game at this point I suppose. I was so worried last night I hardly slept a wink. This problem I really didn’t need in my life right now and I’m trying to stay positive.

Lottielu · 01-07-2024

Thanks for your reply but there is def no eSim nothing at all. I’ll have to wait for an agent I suppose.

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Boxing Day Week promotion “free 3rd month”

New customer eSim card not showing

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Re: New customer eSim card not showing

Re: New customer eSim card not showing

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