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Danielle2453 · 12-08-2023

Hello, could anyone please clarify one of the many issues I have been facing in the past days?I am on an UNLIMITED Canada-wide talk and text since 2+ years ago. Never had any issues, my usage is very moderate. Yesterday, Dec 7, a 1000 Mb data appeare...

Danielle2453 · 12-05-2023

I have Canada Wide free unlimited CALLS in my plan.1) Yet, I can not call 811 and 911. Getting 8B1 error or simply does not ring. Buts my life in danger. Serious legal issue.2) Can not call local within my province. eg: both private and AH, ministrie...

Danielle2453 · 12-16-2023

Hello,everyone and thank you for offering advice.After exactly two weeks of off and on discussions with CS, with the issues escalated to a "ticket", losing even more functionality in terms of receiving and making calls within my province and within ...

Danielle2453 · 12-08-2023

Thank you. I am using my iPhone, can see the usage that suddenly happened, but can not see any organized historical or payment usage. Will try to log in incognito, thank you.

Danielle2453 · 12-08-2023

yes, you were right. this must be it.Thank you very much 

Danielle2453 · 12-08-2023

Thank you, I submitted ticket on this as well with no clear answer.

Danielle2453 · 12-08-2023

My apologies, this topic has already been escalated since Tuesday. With no viable solution anyway.I am surprised the same is posted again. Could someone tell me how to close this topic?Another, new question was posted about 5-10 minutes ago. Strange....

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Unlimited Canada-wide talk and text plan issues with sudden massive data charge

8B1 error

Re: 8B1 error

Re: Unlimited Canada-wide talk and text plan issues with sudden massive data charge

Re: Unlimited Canada-wide talk and text plan issues with sudden massive data charge

Re: Unlimited Canada-wide talk and text plan issues with sudden massive data charge

Re: I have the plan with unlimited talk Canadawide but it won't allow me to make calls?