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AK32 · 03-06-2024

For the past week, my PM App has not been working. When i open the app, it starts at the Log in page where it automatically signs me in. But the "My account" and "my rewards" page displays a blank white page. And wont update no matter how long i leav...

AK32 · 01-12-2024

I noticed public mobile has a good offer for new activations only. I was wondering if anyone has had any luck with getting one of these promotions on an account thats already opened (i activated just a few months ago), by messaging a customer servic...

AK32 · 12-08-2023

I have been waiting 10+ days since i messaged CS_Support and still no reply. Has anyone received a reply lately?I only sent 1 message, as i didnt want to spam them and fill their inbox, but maybe i should send another. If this was an urgent issue i ...

AK32 · 11-29-2023

Hello, I am a newer member and am getting confused by the terminology of Public Mobile. Do they refer to Autopay solely as a “subscription”?i would like to make manual payments so I turned this off. I made a manual payment today and then it was turne...

AK32 · 11-28-2023

Hello, i am on the newer rewards system which offers me no benefit to autopay so i have a few questions regarding making manual payments. Can i manually pay via Credit card and not have it autopay every month or keep my card info on file?Will i have ...

AK32

you'd be fine with a $15 or $25 plan, depending on how much data you really need and outgoing calls. But as you mentioned if you dont need much, id go with the $15 plan, you can always switch up to the $25 after a month if you feel you need more (the...

AK32

I do not believe so, since you were not using their service during that time. It should be suspended for "up to" 90 days. And once you make your regular plan payment it will be reactivated. I have not done this myself, so if you want to be 100% cert...

AK32

If you do not have auto-pay on and do not make a manual payment, the account is kept for 90 days before being automatically cancelled, time in which the customer can make a payment and reactivate it during those 90 days.

AK32

a number port should not take that long from my memory. Is your number still active on your previous carrier?If no, i would contact support asap: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

AK32

Are you able to log into the website using the same login/password you used to get on the forum?If so, you should be able to change the verification contact there.

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Public Mobile App Not Working

Offer for new activations only

Is there ANY CS Support?

Subscribed = Autopay?

Disable Autopay

Re: Best plan

Re: Travel outside country!

Re: Travel outside country!

Re: Number not ported

Re: Login Issues