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Tritanix · 03-14-2024

Hi,When logging in my Public Mobile account. I got a notification:> Starting May 2024, we’ll be retiring our old Rewards program and moving all subscribers to our Public Points™ programWhich has a link to a detailed page Moving to Public Points which...

Tritanix · 02-29-2024

I thought I have little use of the phone feature (calling, receiving call). In fact, I rarely use it. Within a year, I barely made a few outgoing calls, which I could easily do differently using various messenger apps via Internet. Almost the totalit...

Tritanix · 02-27-2024

Hi,I wonder if a majority of support request on this forum is question about "I can't switch plan, because it is only for new activation".I wonder how some customer could get the plan switched by contacting CS_Agent in private message. When I tried, ...

Tritanix · 12-20-2023

Hi,My current plan $34/40GB has "Unlimited Canada-wide minutes and messaging plus unlimited international text and picture messaging"Does " international text" mean I can send AND receive SMS text from Europe/USA?If yes, then, sorry for my low tech q...

Tritanix · 12-20-2023

Hi,On Boxing day promo week 2023, I switched from $25/1GB 3G to $34/40GB 5G. Could not switch to $29/10 GB b/c only for NEW activation.The new plan $34 is overkill for me given that I could live OK with 1GB data per month before. It's just that the ...

Tritanix · 03-14-2024

@Frank_M wrote:The only unfortunate thing about this for public is you may find a better deal as a new customer somewhere else as well.A better name for "new activation only" would be "please take my customer". What is really unfortunate, is that the...

Tritanix · 03-14-2024

Thank you everybody to clarify the downsides of the Public Points system. I wish the official documentation Overview of Public Points could have a concrete example comparing an invoice before/after the change to "Public points" to better highlight th...

Tritanix · 03-14-2024

@hTideGnow wrote:now, you need to pay fill price first every month. But get 5% back in points (1.7 points for $34 plan) And also friend referral in pointsthen after you collected 15 points, go to Reward site and redeem for $15 bill credit $2 off re...

Tritanix · 03-14-2024

@Handy1 wrote:@Tritanix It’s all bad news Basically you will pay $50-60 more a year you will get 10 points back once a year and 5% back in plan spend . Once you have 15 points you can redeem $15 off your bill Can you please give more details about ...

Tritanix · 03-03-2024

@KCL10 wrote:You can port your number to another carrier then sign up with PM again. This way you can keep your number without losing it. Then this is exactly equivalent to removing the "new activation only". The silly gymnastic of forcing the custom...

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Rewards converted to Public Points: what are the practical consequences?

Is it possible to have a phone plan without a phone number?

Cannot switch plan b/c "new activation only" - leaving Public Mobile

What is exactly "unlimited international text and picture messaging" ?

Existing customer, cancel and come back a month later, is it qualified as new activation?

Re: Cannot switch plan b/c "new activation only" - leaving Public Mobile

Re: Rewards converted to Public Points: what are the practical consequences?

Re: Rewards converted to Public Points: what are the practical consequences?

Re: Rewards converted to Public Points: what are the practical consequences?

Re: Cannot switch plan b/c "new activation only" - leaving Public Mobile