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Jerome1958 · 12-02-2023

Sending a private message or opening a ticket and twiddling your thumbs waiting for an answer, not knowing if it'll be in a few minutes, few hours, or few days is extremely frustrating when you have a pertinent issue going on like inability to activa...

Jerome1958 · 12-01-2023

After subscribing during Black Friday (for which I was charged and rec'd a confirmation email), I just now received the SIM card in the mail.I put it into the phone, download the Public Mobile app, log into the account I created, and it takes me dire...

Jerome1958 · 12-02-2023

@Yanyu_zou wrote:I have same problem before, if their QR code not working try to enter activation code manually if still not working just spend $5 dollars get their SIM card from Amazon for next day delivery and activate the SIM card from their APP. ...

Jerome1958 · 12-02-2023

@Phil_Adelphus wrote:@iceman44 @Jerome1958 Have you both sent private messages to customer service as suggested earlier? If you're not seeing a reply make sure to check your avatar drop down for Messages if you don't see an envelope icon. The e...

Jerome1958 · 12-02-2023

Same issue!! It must have been due to the website overload on Black Friday. But wow, was that deal ever good! Hopefully they will reach out to both of us soon... @iceman44 wrote:I can only hope for this. Every time I login on the website, I am taken ...

Jerome1958 · 12-02-2023

Similar boat here... although the CS_Agent has answered me a few times, but I was still waiting for the SIM card at that point. Now that I've received the SIM card and messaged them back, it's been all day waiting for a response. I'm sure they are ve...

Jerome1958 · 12-02-2023

I did research it, it's called requesting a reasonable change in their practices.

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Why can't PM have a live chat where we wait in a queue like other providers?

Received SIM card in mail, put in phone, resume activation and get error "Something went wrong."

Re: 9 days and counting...No Activation. No Support.

Re: 9 days and counting...No Activation. No Support.

Re: 9 days and counting...No Activation. No Support.

Re: 9 days and counting...No Activation. No Support.

Re: Why can't PM have a live chat where we wait in a queue like other providers?