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Dalloula · 11-22-2023

Hi,I spent a one month vacation in Canada this summer. I subscribed to Public Mobile on July 26th, but forgot the logging details that I used (I tried 2 emails but the password is not working. I have been paying $74.73 every month since then, withou...

Dalloula · 11-23-2023

Yes, inchAllah, I will. And most importantly, I have to set an alarm to unsubscribe before leaving Canada, as we cannot receive any OTPs from overseas! The phone account was for my mother in law. I do remember asking her to take note of the email an...

Dalloula · 11-22-2023

Dear Community Members,Thank you all for your help. My issue is finally solved. God bless you allDalloula xoxo

Dalloula · 11-22-2023

They did answer me (They asked me to provide them with the plan I paid for. I don't remember the name of the plan, but I know that I am still paying $74.73 per month, which was unlimited calls and data in Canada I think, but I gave the day of the sub...

Dalloula · 11-22-2023

Question as I am new in the community: if I accept your message as solution (because the link you sent me helped me to contact the CS), it won't close my ticket, right? Will they still answer my private message?

Dalloula · 11-22-2023

Thank you for your message.I just wrote to CS and gave them all the info I could remember (the possible emails, the subscription date, credit card used (ending and expiry date of course), date and amount of the payments. I hope they will be able to h...

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