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G_Cristian · 12-24-2023

Greetings,I will be travelling overseas (not US) for an extended period of time. Since PM does not offer roaming, I want to downgrade my plan to the $15/month and use the call forwarding feature to forward to a VOIP.ms account I will be creating. I h...

G_Cristian · 12-24-2023

Greetings,I am unable to change my address at Profile > Account Info > EditI have followed the exact format of the address on file ie. suite-street_number and postal code without space and various other combinations, always get 'Invalid Address'.Some...

G_Cristian · 12-24-2023

Thanks, good to know, have you come across a time when the settings were wiped from PM backend systems? If that is the case, I may consider dropping PM and going with the pre-paid Freedom Mobile $99/year where I can use WiFi calling without any issue...

G_Cristian · 12-24-2023

Thanks for the info. Yes on first point, Canadian number for voip.ms and set up call forwarding before I leave. The second, that's a scary thought, did not think that something could possibly happen on the Public Mobile side of things to wipe out my ...

G_Cristian · 12-24-2023

Thank you, that is correct, I received help through a private message from a user, very helpful, need to type in suite-street_no like ####-### (optional street name without ave/dr etc) and wait for the system to bring up what it has, then select from...

G_Cristian · 12-24-2023

Thanks much, as for #2, I will be using the PM number on the trip, if need be, by call forwarding the number to VOIP.ms and using voice call for OTP, I believe that should work if properly set up. Any thoughts on that? Thanks.

G_Cristian · 12-24-2023

One more question, underneath the address there is a 'Alternate Phone Number' field currently has my existing PM phone number. What exactly is that used for? Thanks

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Plan change and bonus addon and reward system

Can not change address

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