Hi there,I've got a 5G plan, but my Samsung S21 Ultra isn't picking up a 5G signal, and the 4G speed is also slow even though I'm in a covered area. Can you help fix this?
Dear Customer Service,I recently purchased a new SIM card for $10 as part of a phone plan upgrade. I noticed that the price has been reduced to $5 during the current promotion. Could you please adjust the price accordingly and refund the price differ...
Sorry for not making it clear earlier. I switched from another carrier to Public Mobile, so I had to purchase a new SIM card. Additionally, my phone does not support eSIM.