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Riki · 11-07-2023

Can someone stay with me to solve my problem?Public Mobile is not recognizing and not giving me service on my physical Sim card.-I've been using the service for years-when my credit card on file didn't go thru (cancelled) Nov. 1-i put a new credit ca...

Riki · 11-03-2023

My old credit card expired.I put in a new account and it renewed and paid the balance.My bank shows the transaction as pending.My account looks like it is in good standing and renewed Nov. 1I have no service. HELP

Riki · 11-07-2023

My payment did go through I don't know where it should say active. But the screen shows my service active from Nov. 1 - Dec. 1

Riki · 11-07-2023

Yes

Riki · 11-07-2023

It's not carrier locked, I've used this phone and public mobile for years before my payment hiccup.

Riki · 11-07-2023

I also added $5 data add on, so there is activity on the account. Will reboot my phone now.

Riki · 11-07-2023

I put my old/original sim with my pepper cell phone number on it back into my phone.I tried dialing 611, but I get "no mobile network" error same as when I try to make a phone call.

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Ugh....around and around 4 customer service reps

Credit card charged / account shows active Nov. 1 / NO SERVICE

Re: Ugh....around and around 4 customer service reps

Re: Ugh....around and around 4 customer service reps

Re: Ugh....around and around 4 customer service reps

Re: Ugh....around and around 4 customer service reps

Re: Ugh....around and around 4 customer service reps